Informacje o stanowisku

Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence.

PURPOSE OF THE JOB:

To provide 1st line support and guidance to online marketers throughout Europe/CIS for Samsung.com operations.

KEY ACCOUNTABILITIES:

1. Provide 1st line support to Samsung on-line manager, marketing and web production teams (response and handling of service requests and system troubleshooting).
2. Engage with issues across Samsung.com and 3rd party systems.
3. Liaise with 2nd line support team for issue escalation, and feedback to issue requesters.
4. Develop, debugging and problem solving for Samsung.com.
5. Guide and release HQ system standard (SEO, design, coding, integrating and security policy) to local IT teams.

KEY LIAISONS:

Samsung Electronics regional subsidiaries on-line managers and product managers, day to day contact with Web Agencies - web content production team, online marketing support team, Samsung Electronics service centre (Customer Support issues), SDS HQ Samsung.com operation team in Korea, SDS/SDSE manager and staff.

DIMENSIONS:

Maintain good and strong relationships with all key liaisons, passion for Internet marketing, knowledge of web programming and experience in development and operation. No. of communication partners: circa 30, No. of Samsung Electronics European subsidiaries: 20.

EDUCATION:

Degree in computer science or related preferred; however, applicants with other types of degrees or qualifications with relevant experience will also be considered.

SKILLS AND ATTRIBUTES:

1. CMS experience (especially AEM experiences) is preferred.
2. Languages & Scripts: HTML, JavaScript, and CSS preferred.
3. Frontend development experience is preferred.
4. Understand how REST APIs work.
5. Ability to analyse business requirements from all key liaisons.
6. Self-starter, able to work under own initiative.
7. Good team player.
8. Well presented, professional and dedicated.

EXPERIENCE:

Various experience of enterprise web site development project or operation, experience in developing and managing websites including analytic tools.

HOURS OF WORK:

37.5 hour week. Some weekend and evening work may be required for emergencies and projects. Business travel may be required.

CHALLENGE:

Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.

WE OFFER:

Ability to work in a hybrid environment, work in a good atmosphere in a close-knit and ambitious team, ongoing support from supervisors and teammates, opportunities for growth, and a clear career path.

APPLY BY: Application Link

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