Informacje o stanowisku

We are looking for a User Workspace contractor based in Warsaw to support collaboration applications and end-user devices. The role has a strong focus on mobile device support (iOS & Android) managed with Microsoft Intune, while contributing to a stable and high-quality workplace experience for business users.

About the role

You will support and improve solutions used by employees on a daily basis - ensuring continuity of work, smooth onboarding/offboarding, and reliable device and application performance. You will collaborate with other IT teams and stakeholders to deliver operational support and continuous improvements.

• Proven experience in User Workspace / Desktop Support / Mobile Device Management in an enterprise environment
• Hands-on experience with Microsoft Intune and managing/supporting iOS and Android devices
• Strong troubleshooting skills across devices, applications, and user access topics
• Working knowledge of Azure Active Directory / Active Directory
• Familiarity with remote support tools (e.g., TeamViewer, BeyondTrust, LogMeIn or similar)
• Basic understanding of networking (TCP/IP) and endpoint security concepts (antivirus, encryption, data protection)
• Fluent English (spoken and written)

Nice to have

• Experience with SCCM
• Relevant certifications (Microsoft, Windows, Endpoint Management, Apple, Android)

We are looking for a User Workspace contractor based in Warsaw to support collaboration applications and end-user devices. The role has a strong focus on mobile device support (iOS & Android) managed with Microsoft Intune, while contributing to a stable and high-quality workplace experience for business users.

About the role

You will support and improve solutions used by employees on a daily basis - ensuring continuity of work, smooth onboarding/offboarding, and reliable device and application performance. You will collaborate with other IT teams and stakeholders to deliver operational support and continuous improvements.

,[Provide Tier 2/3 support for end-user devices and workplace services, with a strong focus on iOS/Android mobile support via Intune, Handle operational activities related to enterprise device management (UEM), including troubleshooting, configuration changes, compliance topics, and service requests, Support and administration of major productivity and collaboration platforms such as Microsoft 365 / Office 365, Maintain and update procedural and technical documentation, Participate in projects and improvements (Agile delivery where applicable), including research and introduction of tools/scripts that improve user experience and support efficiency, Collect and report operational metrics, identify non-compliance cases and propose service improvements, Collaborate with stakeholders (e.g., product owners, Scrum Master, other IT teams) to deliver changes and ensure smooth operations Requirements: User Workspace, Desktop Support, Mobile device management, Microsoft Intune, iOS, Android, Azure Active Directory, Active Directory, TeamViewer, BeyondTrust, LogMeIn, Networking, TCP, IP, SCCM, Microsoft, Windows, Endpoint Management, Apple

Praca Warszawa

Administrator nieruchomości Warszawa

Administrator IT Warszawa

Warszawa - Oferty pracy w okolicznych lokalizacjach