Informacje o stanowisku

Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow with us, by supporting top global brands in their development of business and technology services internationally.

The Accounts Receivable Accountant is responsible for maintaining a given portfolio of customers and reducing the aging of open AR by maximizing cash collections and reducing disputes.

YOU WILL

• Contact customers with delinquent accounts for resolution and payment, and record all activities in the collection system.
• Communicate information about account delinquency to the Accounts Receivable Team Leader and respective Sales personnel.
• Resolve unidentified payments and other payment-related issues assigned to the account.
• Resolve AR-related disputes within the predefined time frame.
• Review dispute documentation and assign the dispute to the appropriate internal owner.
• Contact customers regarding unidentified disputes, determine the reason, secure additional documentation as needed, and assign those to the proper owners.
• Contact internal owners for resolution of disputes not being resolved on a timely basis.
• Collaborate with internal departments (Pricing, Customer Service, Marketing, Sales) to research and provide support in obtaining additional information.
• Follow up on and collect disputes deemed invalid by the internal functional teams.
• Identify repetitive issues and communicate those to the proper owners to facilitate root cause analysis and resolution.

YOU NEED

• Bachelor’s/master’s degree in finance/accounting.
• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Proficiency in MS Office, particularly Excel (for reporting, data analysis, etc.).
• Fluent in spoken and written English; knowledge of other languages (French, German, Italian, Dutch) will be advantageous.
• Experience working in an international environment.
• Experience working in the SSC/BSC.
• Ability to solve problems and propose improvements.
• Ability to work as part of a team.
• Disciplined and well-organized, able to meet deadlines.
• Willingness to work in a dynamically developing organization.
• Due to regional scope, an ability and willingness to travel internationally might be required, and at critical times (e.g., month-end), additional hours may be necessary (also, on an exceptional basis, the role may require work on public holidays).

BENEFITS

• Flexible Work Arrangements: Offer adaptable schedules to maintain work-life balance.
• We work Remotely: Allow you to perform from any location.
• Contract Flexibility: Meet individual preferences with multiple contract models, including employment contract and B2B agreements.
• Attractive Rewards System: Recognize commitment and effort with generous rewards structure.
• Sport Card Benefit: Encourage fitness and wellness with access to multiple sports facilities.
• Private medical care: Prioritize employee health with private world-class medical care.
• Life Insurance: Ensure financial security and preparedness for the future with a robust life insurance plan.
• Employee Referral Program: Recognize talent acquisition contributions with a rewarding referral program.

GDPR

The controller of your personal data is iSourceTec Sp. z o. o. based in Gdansk, 3B Lęborska St. (80-386 Gdansk). Your personal data will be processed for the purpose of recruitment for which you are applying and for future recruitment purposes or for the purpose of sharing your data with Business Partners of iSourceTec Sp. z o. o. if you have given your consent. More information on data protection is available in Privacy & Policy.

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