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Job Description - Accounts Payable Operations Specialist – Senior Process Associate – German – Hybrid Krakow (MAN018708)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Accounts Payable Operations Specialist – Senior Process Associate – German – Hybrid Krakow

The Accounts Payable Europe organization is in charge of providing professional services to the legal entities (800+) operated by the client affiliates across 31 countries. Scope of service includes the end-to-end AP process, invoice processing, issue and hold resolution, vendor query management, and AP related reconciliation activities.

Responsibilities:

1. Execute and validate processing of external supplier invoices, perform regular self-audit and execute on correction actions.
2. Contact person for the business operational team in terms of resolving any complex issues with invoices and payments, investigate and resolve deficiencies with suppliers or internal parties.
3. Work closely with business partners on processing outstanding items and specific requirements.
4. Responsible for follow-up on payment transactions to external suppliers and execution of urgent payments with ensured controls.
5. Responsible for preparing timely reconciliation & review of all AP related accounts; run open items and clearing with partner involvement.
6. Lead cross-functional communication with multiple operations and finance functions at the highest professional standards.
7. Own communication and reconciliation of outstanding balances with external suppliers.
8. Initiate process improvements, execute projects related to standardization, quality improvement, compliance, or simplification.
9. Participate in migrations or system implementations, build and maintain DTPs and other process documentation.
10. Support the preparation of metrics and investigation analysis.

Minimum Qualifications:

1. Written and verbal fluency in English (min B2 level).
2. Written and verbal fluency in German (min C1 level).
3. Good understanding of accounting practices in relation to Procure to Pay and Accounts Payable.
4. Bachelor’s Degree from an accredited university or college.

Preferred Qualifications:

1. Ability to anticipate and resolve challenges, complex issues.
2. Flexible approach with a strong team spirit.
3. Professional style when taking care of business clients.
4. Compliance & controllership attitude.
5. Knowledge of Excel and Outlook.
6. Knowledge of ERP platforms (SAP/Oracle).

What can we offer?

1. Attractive salary
2. Stable job offer – employment contract
3. Various trainings (initiating, soft skills)
4. Possibility of development
5. Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

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