Oversee the credit card applications and approval process, ensuring compliance with company policies and procedures.
Perform various BAU processes related to corporate card administration
Monitor card usage and spending limits to prevent fraud and misuse.
Resolve cardholder issues and inquiries in a timely and efficient manner.
Actively take part in initiatives driving continuous improvement.
Client Communication:
Maintain regular communication with clients, addressing their questions and concerns promptly.
Present data and insights to clients in a clear and concise manner.
System Administration:
Manage the credit card system, including user access and permissions.
Resolve any issues concerning corporate card usage; fulfill requests and answer questions directly from cardholders.
Data Analysis and Reporting:
Analyze credit card data to identify trends, anomalies, and potential issues.
Prepare regular reports and presentations for clients, highlighting key findings and recommendations. ○ Work closely with the bank to resolve any discrepancies or issues related to credit card transactions.
Process data in accordance with legal IBM and client’s requirements related to personal data protection.
Wymagania
Strong problem-solving, analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Excel and gSuite tools.
Ability to work independently and as part of a team.
Fluent English is essential for effective communication with clients and international partners.
Relevant experience in a financial or administrative role will be beneficial.
Hybrid Work Policy: This position requires a minimum of three days of on-site work per week.
To ensure the security of our systems and comply with regulatory requirements, all employees will be required to provide a valid government-issued photo ID, such as a passport or ID (both for onboarding and required bank accesses). This information will be securely stored and used solely for verification purposes.
