Account Manager Top Accounts (They/She/He)

Miejsce pracy: Wrocław

Your responsibilities

Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
Ensure that Glovo has the best content by signing exclusivities with partners.
Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
Improve Glovo’s revenue through commission renegotiation and selling assets.
Understand, build action plans and follow up on churned and inactive partners.
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Our requirements

At least 1 year of experience in high-performance account management or Business Consultancy.
Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
Comfortable working in a high growth and high-performance start-up with a fast pace.
Computer literate; good knowledge of Google Docs and MS Office, Excel
Native Polish and English Advance
Strong Commercial skills.
Brilliant Communication and interpersonal skills
Project management skills, highly organized and detail-oriented.
Problem solver, data-driven with an analytical approach
An empathetic, inclusive and curious attitude

What we offer

? Top-notch private medical care and insurance to keep you at your peak.

? Monthly Glovo credit to satisfy your cravings!

? Free Multisport Card.

? Spanish or English classes.

? The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.

?5 extra days of holidays.

? Enhanced parental leave.

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
flexible working time
corporate products and services at discounted prices
integration events
meal passes

What makes our ride unique?

? Our strong culture and non-vanilla personality.

? A Talent House.

? Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Glovo

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

If you believe you match these values, we look forward to meeting you!
At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. Its because of this that we are committed to providing equal opportunities to talent from all backgrounds.
Wanna take a peek into what its like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.
For additional information on Glovo, please visit https://about.glovoapp.com/

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