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Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have the determination to be the next Account Manager.

Booking.com BV (the company behind Booking.com, the world’s leading online hotel reservation service) is looking for people to support our business in the fast-growing hotel markets.

Booking.com is seeking a full-time Account Manager in our Krakow office.

Responsibilities:

You support Booking.com BV; you are responsible for advising and consulting its accommodation partners regarding their business performance, market opportunities, and industry trends. You will empower partners on how to use the system, tools, and available products of Booking.com BV with the goal of optimizing their performance on the platform and crafting an outstanding experience for Booking.com’s customers.

Qualifications:

• Communicating effectively : you can clearly express ideas and information to others and flex your style according to the specific situation and audience.
• Leading your market : you excel at evaluating local market characteristics, trends, and drivers, and you effectively prioritize and handle the performance of a portfolio of accounts to business value.
• Identifying and articulating Partner needs : you are capable of building value for Partners by identifying, clarifying, and prioritizing partner needs.
• Formulating and positioning solutions : you enjoy creating “great outcomes for everyone” value for partners by matching needs to relevant offerings and communicating these in compelling ways.
• Gaining commitment : you have the capability to move partner conversations forward and lead conversations to a successful outcome.
• Representing Booking.com : you can exhibit professional behavior and act as a role model of the Booking.com values before, during, and after interactions with partners.
• Self-awareness, handling and developing yourself : you have the capability to achieve business goals and make a difference in interacting with partners by recognizing the emotions of oneself and others and using this information to guide thinking and behavior.
• 2 years of experience in a relevant account management function.
• Fluent English and Polish speaker and writer.
• Affinity or experience within e-commerce and/or travel industry are considered a plus.
• Proactive, sense of responsibility, and can work independently.
• Accurate, strong analytical skills, and an eye for detail.
• Standout colleague, self-motivated, flexible, and open to change.
• University background preferred.
• Driver’s license.
• Availability to travel up to 50%.

What We Offer:

We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits. Our employees enjoy a hybrid home-to-office work environment, as well as flexible working time.

Please submit your application in the English language.

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education, and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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