Join to apply for the Account Manager (E-commerce) role at ASSEMBLY Digital Commerce
Assembly Digital Commerce (ADC) is the E-commerce division of Assembly. We deliver exceptional media and digital commerce tools, services and solutions to accelerate and fuel brand performance in an online world. ADC was built to accelerate and transform digital‑first experiences, connecting a brand to its consumers wherever they are. With a team of over 2,300 highly-skilled professionals in 35 markets globally, ADC leverages in‑house AI‑driven data and technology to fuel growth that makes brands perform and drives measurable business outcomes.
As proud member of Stagwell, the challenger network built to Transform Marketing, we are committed to purposeful action, leading the way in social and environmental impact within the agency realm.
Responsibilities
- Becoming a go‑to person for clients on all levels (knowledge expert, business partner, quality keeper), responsible for overall client satisfaction and good relationships.
- Establish and maintain strong collaboration and partnership with clients.
- Proactively look for business opportunities across clients—creating ideas, presenting to clients and executing.
- Independent and seamless e‑Commerce/digital project management and delivery, ensuring efficient project communication.
- Responsible for budget planning, sales planning and reporting status of planned sales in the team.
- Prepare cost estimations, manage budget, project teams and timelines.
- Maintain fiscal discipline of projects.
- Cooperate with other departments in the agency to ensure all team and project challenges (Design, Strategy, Creative, Administration, Finance, HR) are addressed.
- Manage and supervise one’s own team, working on improving their project management and client service skills.
Requirements
- Minimum 3 years of experience in client service, preferably in advertising agency (E‑commerce, digital, marketing).
- Digital/E‑commerce knowledge.
- Ability to cooperate with other company departments (design/strategy) and operate on agreed delivery dates with minimum supervision.
- Excellent organizational skills with attention to detail and ability to create processes.
- Working knowledge of preparing briefs, cost estimations, setting up a project timeline, trafficking people and delivering deadlines.
- Experience running a team independently is an advantage.
- Proficiency in English.
- Great communication and presentation skills.
- Good command of MS Excel and MS PowerPoint.
Desired
- Experience in the beauty industry.
- Experience working with global/international clients.
- Digital or E‑commerce agency background.
Benefits
- Hybrid work opportunity – 2 days per week from the office in Warsaw or Poznan.
- Private medical insurance with option for travel insurance.
- Group insurance (partially paid by the employee).
- Access to Multisport card (partially paid by the employee).
- Employee Referral Program.
- Access to wellbeing platform.
- Access to language learning platform.
- 1 additional day of paid leave for volunteering purposes per calendar year.
- Internal and external training opportunities.
- No dress code.
What makes this a great opportunity?
- Many possibilities to grow (promotion within the team or switching to other teams).
- Working in e‑commerce & digital for one of the biggest clients provides great job experience and self‑development opportunities.
- Working with the best experts in e‑commerce & digital in Europe (and possibly the world!).
Our Recruitment Process
- Recruiter phone screen.
- Online interview via MS Teams.
- Recruitment task.
- Second interview.
Pursuant to Article 24(6) of the Law of 14 June 2024 on the Protection of Whistleblowers, Pathfinder23 sp. z o.o. has implemented an internal procedure for reporting violations of the law and follow‑up.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Advertising Services
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