Account Manager

Twój zakres obowiązków

• Actively build and manage a client portfolio, developing long-term, partner-based relationships with them.
• Be a strategic advisor – analyze client needs and advise them on how to leverage the potential of our services best.
• Drive client success and satisfaction by monitoring key metrics and proactively solving their problems.
• Ensure the smooth implementation of new services, offering clients the necessary top-level support and training.
• Focus on retention and minimizing client churn by ensuring their consistently positive experiences.
• Work closely with the Recruitment, Sales, Marketing, and IT Delivery departments to guarantee cohesive and effective client services.
• Keep CRM records up to date, tracking interactions and sales activities.

Nasze wymagania

• 2+ years of experience in B2B sales
• Background in IT sales (software & IT services), with a preference for experience in outsourcing
• Strong ability to build relationships and identify client needs
• Proactive, goal-oriented mindset with strong negotiation and presentation skills
• Familiarity with CRM tools (HubSpot preferred)
• Strong analytical thinking and attention to detail
• Ability to work independently while contributing to a team-oriented culture
• Fluent in English (B2+); Polish is an asset
• Proficiency in MS Office (Word, Excel, PowerPoint) and LinkedIn Sales Navigator
• Are you passionate about business development and IT sales? Do you enjoy working with cutting-edge technologies? Join our team as an Account Manager!

To oferujemy

• Full-time position with a preferred form of contract
• Attractive medical care package or Multisport card
• Funding for English language learning
• Growth in IT services sales - gain valuable experience in the technology industry especially in the areas of Data & AI, Cloud, Automation & Integration​
• Hybrid work opportunities - we work together from the office 4 times a month​
• Full support in the Onboarding process
• Freedom of action
• Work as part of a committed, experienced, and close-knit Team