Informacje o stanowisku
We are looking for an Account Manager to support and develop our existing clients across multiple markets (Georgia, Cyprus, Poland, Spain, etc.). In this role, you will build long-term partnerships, ensure client satisfaction and retention, and drive upsell opportunities.
What We Offer
- Work in an international, fast-growing tech company
- Hybrid format (office + remote), full-time role
- Career growth opportunities (up to Head of AM / COO level)
- Training & support for professional development
- Experience as Account Manager / Customer Success / Key Account
- Confidence working with CRM systems (Zoho is a plus)
- Understanding of SaaS or POS systems (Syrve, iiko, Poster, etc.)
- Strong communication & negotiation skills
- English + Polish (extra languages are a plus)
We are looking for an Account Manager to support and develop our existing clients across multiple markets (Georgia, Cyprus, Poland, Spain, etc.). In this role, you will build long-term partnerships, ensure client satisfaction and retention, and drive upsell opportunities.
What We Offer
- Work in an international, fast-growing tech company
- Hybrid format (office + remote), full-time role
- Career growth opportunities (up to Head of AM / COO level)
- Training & support for professional development
,[Maintain and develop relationships with existing clients, Conduct regular calls and check-ins (online/offline), Track client needs and coordinate tasks with Sales, Support and Project Teams, Identify upselling opportunities and present new solutions, Monitor satisfaction (CSAT/NPS) and prevent churn Requirements: Sales, CRM, SaaS, Zoho, POS systems
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