Informacje o stanowisku
Position:
Account Management Specialist
Job Description:
The role will be part of Arrow Education Services Division - EMEA Education Sales Team that consists of 15 specialists including Account Management/ Sales and Sales Support / Internal Sales positions. The team and manager are based in Gdansk and are looking for new individual to join them. The atmosphere in this close-knit team is inspiring, friendly and supportive.
What You Will Be Doing at Arrow?
- Build an effective communication & relationship with customers
- Qualify and respond to inbound lead inquiries
- Outbound new business prospecting
- Opportunity qualification and negotiation
- Vendor programs knowledge management
- Sales Forecast maintenance
- Training schedule selection approval
- Coordinate division of labour with local sales team in managing account activities and processes
- Analyse and resolve client queries in accurate and timely manner
- Maintain positive working relationship with customers for business growth
- Develop account management plan to meet business objectives
- Provide excellent customer service to ensure customer satisfaction
- Execute and manage assigned work within allotted timeline and budget
- Work closely with Education Delivery Team (training coordinators) and Sales Support
What Are We Looking For? - Previous sales and prospecting experience
- English on minimum C1 level
- Customer service excellence (customer focus)
- Strong verbal and written communication
The Skills That Will Help You to Succeed Even More: - Work experience in IT Sales/ Sales Support / Customer Service
- Independent, self-motivated with a hardworking and proactive approach
What is in it For You? - Permanent contract with 3 months probation period
- Base salary + bonus based on your achievements
- Private medical care program
- Multisport program membership
- Dynamic environment with a friendly work atmosphere
- Remote work options
- Fully remote recruitment process
Our storyArrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.Location:PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type:Full time
Job Category:Sales
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