Overview

Account Executive - Krakow (Ukrainian speaker) at Booking.com. The role focuses on supporting new and existing accommodation partners, informing and advising them on how to meet visitor demands on the Booking.com website. You will also help build accommodation webpages and train partners on using Booking.com’s extranet and related systems to improve availability and supply.

Responsibilities

• Day-to-day proactive communication with partners in your region by telephone, internal messaging, and occasionally in person to help develop the business;
• Build positive relationships with partners to ensure optimal availability and rate structure;
• Discuss opportunities with partners to improve business using Booking.com BV’s internal priority-setting tools;
• Participate in weekly team learning sessions at the office;
• Advise partners regarding their web pages on Booking.com and how to amend data related to supply, availability, specials, and promotions;
• Provide support to properties or Booking.com BV in building or maintaining property information on Booking.com’s website;
• Deliver training by phone to new and/or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills

• Excellent face-to-face and telephone communication skills;
• Proficient English and Ukrainian speaker and writer;
• Affinity or experience in e-travel and/or hotel/travel industry is a plus;
• Pro-active, responsible, and able to work independently;
• Great teammate, motivated and able to work in e-travel and hospitality.

Benefits

• Annual paid time off and generous leave scheme including: parent, grandparent, bereavement, and care leave;
• Hybrid working with flexible arrangements, up to 20 days per year working from abroad (home country);
• Industry-leading product discounts (up to 1400 per year) for yourself, including Genius Level 3 status and Booking.com wallet credit.

Diversity, Equity and Inclusion (DEI)

Diversity, Equity & Inclusion have been core to Booking.com’s culture. We employ people from over 140 nationalities with diverse backgrounds, genders and orientations. Inclusion is central to our work and travel experiences. We provide adjustments and tools to support applicants with disabilities throughout the process and employment.

Application Process

• Let’s go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to create an environment that allows everyone to thrive.

Please Attach CV And Additional Documentation In English Language.

If your application is successful, your personal data may be used for pre-employment screening by a third party as permitted by applicable law. Depending on the vacancy and applicable law, such screening may include employment history, education and other information necessary to determine your qualifications.