A/C Q-Service Technical Trainer

Your responsibilities

• Facilitate interactive training sessions in accordance with performance standards,
• Building the company's image and brand, promoting knowledge about NRF products and strengthening the company's position on the market by conducting technical and product training tailored to the needs of recipients,
• Direct cooperation with car workshops and car parts distributors,
• Car repair at the NRF workshop to gain experience, test NRF products and record technical content,
• Deliver extended learning with pre- & post-engagement activities & email communications,
• Develop & manage schedules to support customer needs while working with regional personnel on direction and priorities,
• Support customers with technical information & knowledge,
• Investigate warranty problems,
• Completes ongoing brand study & competitive reviews,
• Submit schedules, rosters, and activity reports & complete other administrative duties according to performance standards,
• Demonstrates an understanding of new technology and has the ability to adapt to a changing environment,
• Passion for the brand including the products, technology,
• Support with writing and publishing a technical article, support with exhibitions in Poland & other regions, if necessary, discussing with Company distributors for improvement of technical activities, promote at the web site,
• Conduct market survey upon request from Company,
• Ability to create compelling customer benefits statements & understands that each customer interaction needs to be welcoming, professional & customized,
• Support the Company in translating documentation into Polish.

Our requirements

• Experience in automotive market,
• Understanding of automotive product line and market strategy,
• Possess knowledge of cars components,
• Understanding of automotive technology, electric vehicle technology & customer needs,
• PC skills with experience on mobile devices and tablets,
• High School diploma required; degree preferred.
• Apply using English version of your resume.

What we offer

• Competitive salary - Remuneration that will be adequate to your skills, experience, and results – NRF appreciates employees, also financially,
• Vacation incentive - Once per year, you will receive an additional incentive for your long-term vacation,
• Sports incentives - We fully support and encourage our employees to stay active and prioritize their well-being. To help you engage in regular exercise, we offer various incentives and discounts for sports-related activities,
• Development & training - We love to support your development, this starts with offering English classes with a native speaker after 3 months of employment,
• Pleasant working environment - Fruit in the office, delicious coffee or tea, or maybe team-building events? Of course, we care about our employees,
• Nice atmosphere - We will say immodestly: it’s just fun to work with us.