Training LAB Technologist & Instructor - Krakow, Poland
Join Motorola Solutions as a Training LAB Technologist & Instructor based in Krakow, Poland. This role combines system technology support with instructional delivery, ensuring world‑class training environments and effective course content.
Company Overview
Motorola Solutions is a global community unified by a relentless pursuit to keep people safer. Our communications, video security and command center technologies support public safety agencies and enterprises, enabling critical coordination that enhances communities, schools, hospitals and businesses. Join us to help build a safer future.
Department Overview
Motorola Solutions Global Education leads innovative training, designing and delivering technical and end‑user content for the entire MSI solutions/product portfolio. Our services empower customers, partners and employees to maximize efficiency and effectiveness.
Job Description
As part of the EMEA Training Team, you will split your time between acting as a System Technologist—providing lab and system support—and a Training Instructor—delivering technical courses. You will play a critical role in maintaining training environments and ensuring high‑quality content delivery.
Key Responsibilities
- Training Delivery & Instruction
- Deliver technical and end‑user courses, both in‑person and virtually, for the MSI products portfolio, focusing on LMR and Mobile Video.
- Provide student support, answer questions, and facilitate lab exercises to ensure an effective learning experience.
- Collaborate with the Curriculum Development team to give feedback and suggestions for course content.
- Technical Support & Lab Management
- Offer expert support for various issues within the OneLE Eco‑System, including GUI problems, server‑side application issues, database, networking, desktop, simulator and tools.
- Provide critical lab support for all Training deliveries, ensuring systems are operational before, during and after courses.
- Maintain documentation and assets for the training environment, including shipping, ordering and logistics.
- Implement best practices to ensure system integrity and stability for training use.
Basic Requirements
- Education: Associates degree in Computer Science or a related field, or equivalent experience.
- Technical Skills
- Proven ability to present complex technical concepts to diverse audiences.
- In‑depth installation, configuration, and troubleshooting of Windows Servers/clients.
- Strong knowledge of VMware, Windows Domain architecture, Active Directory, Linux/UNIX, LAN/WAN troubleshooting, and Motorola’s LMR (DIMETRA) and Mobile Video Product Portfolio.
- Communication & Collaboration
- Fluency in English, Polish, and German. Excellent written and oral presentation skills in all three languages.
- Strong interpersonal skills, problem‑solving ability, and passion for teaching.
- Ability to handle stressful situations while maintaining professional communication.
- Personal Attributes
- Ownership mindset and commitment to customer satisfaction and educational outcomes.
- Self‑sufficient with excellent time management and prioritization.
- Strong work ethic, integrity, and organizational skills.
- Nice to Have
- Experience in supporting an educational training environment.
- Relevant industry certifications (e.g., CompTIA, Cisco, Juniper, Certified Technical Trainer).
Expectations
This position requires onsite support and training delivery at the Krakow Training Centre. Overseas travel up to 40% for training delivery or lab support is expected.
Travel Requirements
None.
Relocation Provided
None.
Position Type
Experienced.
Referral Payment Plan
No.
Company
Motorola Solutions Systems Polska Sp.z.o.o
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.
