Overview
Sabre Hospitality Solutions is an industry leading provider of ASP based reservations solutions to the Hospitality Industry and a part of Sabre Holdings, one of the leading Travel Technology providers in the world. We are seeking a Systems Integration Specialist to assist us with the installation, quality assurance testing, and support of our Property Connect, RMS and CRM products. The Systems Integration Specialist shall be a highly motivated self-starter who will perform installations and provide support for Property Management System (PMS), Channel Manager (CM), Revenue Management System (RMS), and Customer Relationship Management (CRM) interfaces to the SynXis Central Reservation (CR) platform. Note: TPG Capital recently acquired Hospitality Solutions. Although you will be employed by a Sabre legal entity, your role will be supporting the Hospitality Solutions business, which is now owned by TPG.
Sabre Holdings connects people with the worlds greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry through our three companies: Sabre Hospitality Solutions, Sabre Travel Network and Sabre Airline Solutions.
Responsibilities
- Coordinate interface installations between customers, third-party vendor partners and internal staff.
- Provide customers and third-party vendor partners with technical support for these installations.
- Interact with our development team and participate in technical discussions pertaining to support issues.
- Update internal documentation based on experience and newly acquired information when requested.
Specialized Knowledge And Skills
- The candidate must possess strong computer skills including software and hardware. Proficient with Windows Server, Windows 7 & 10, and possess an understanding of Oracle, Domain security, Firewalls and networking.
- Experience in working with web-based technologies such as XML and SOAP is mandatory.
- Ability to work independently on assigned tasks as part of a global team, with excellent written and verbal English communication skills and the ability to handle multiple assignments simultaneously while meeting aggressive time commitments.
- Flexibility to work during different time-zone hours to accommodate the work for our global customers.
- Experience with project management of software implementations and an understanding of Hotel Operations and Property Management System (PMS) interfaces is ideal.
Education and Work Arrangements
- Bachelor-degree or equivalent.
- Hybrid working mode; 3 chosen days from the office per week.
- Flexible working hours to maintain work-life balance.
Benefits and Perks
- Paid time off: Year-End Break, Paid parental leave, Paid volunteer time.
- My Benefit platform/Multisport card and tax-advantaged options.
- Career development: professional development, certification and tuition reimbursement, communities.
- Health and wellness: Luxmed VIP medical coverage, foreign travel insurance, Employee Assistance Program, mindfulness apps, life insurance.
- And more: car and bike parking, no dress code, Innovation Lab, referral bonuses.
Job Function and Seniority
- Job function: Quality Assurance
- Industries: Technology, Information and Internet
- Seniority level: Entry level
- Employment type: Full-time
Note: This description reflects responsibilities and qualifications for the Systems Integration Specialist role and may be updated to reflect evolving business needs. Referrals increase your chances of interviewing at Sabre Corporation.