Installing and maintaining the software and interfaces of point of sale (POS) systems
Receiving and processing hardware, software, network and communication problems in the area of POS systems and related applications, locating and rectifying faults or initiating escalation proceedings
Coordinating supplier and support partner activities
Creation and updating of operating manuals, instructions, checklists and training documents
Participation in projects, in the introduction of new services and events
Performing coordination tasks between customers, internal departments and IT departments in day-to-day operations and emergencies
requirements-expected :
Completed vocational training, preferably in a technical field
2 to 4 years of relevant professional experience in a comparable position as IT support
Affinity for IT is required
In-depth knowledge of MS Office (especially Excel)
Knowledge of ServiceNow, Jira, Confluence and SAP Business Objects tools and network ---technology is an advantage
Resilience and flexibility
English on a professional level, German would be a plus
offered :
Be part of a company guided by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide.
Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
