Overview

Senior Specialist for Transactional Services (Starszy Specjalista ds. Usług Transakcyjnych) is a junior-position role focusing on the proper execution of processes related to service of credit products for Micro clients and Retail Clients.

Responsibilities

• Operational servicing of credit products for individual clients and small businesses served in retail systems (EBS (ALS)).
• Ensuring the highest quality of client service (accuracy, timeliness), with emphasis on Gold/Gold Private clients, by processing client orders in banking systems in compliance with internal regulations and applicable law.
• Strict adherence to banking procedures to ensure safeguarding of the Bank’s and clients’ assets.
• Conducting internal trainings/certifications within the Team, providing subject-matter supervision and supporting the work of new employees.
• Initiating and independently implementing improvement and quality actions.

Qualifications

• Basic knowledge of accounting.
• Knowledge of credit products serviced within the Team.
• Knowledge of operational procedures and other regulations applicable in the Bank related to servicing credit products.
• Knowledge of the stages of operational servicing of credit products and the processes carried out within the Team.
• Minimum secondary education.

Citi Handlowy offers

• Employment contract and benefits package (medical care, gym card, life insurance, pension program, support for participation in cultural/entertainment events). A full list of benefits is available on our site: www.karierawciti.pl in the Benefits for You and Benefits for Your Loved Ones sections.
• Work in a prestigious, globally oriented organization.
• Friendly, supportive atmosphere and cooperative team.
• Flexible working conditions and the possibility of partial remote work.

Administrator of your personal data is Bank Handlowy w Warszawie S.A. with registered office in Warsaw at Senatorska 16. The main purpose of processing your data is to conduct the recruitment process as per art. 22(1) of the Labour Code and art. 6(1)(c) of the General Data Protection Regulation. You have rights to access, rectify, erase, limit processing, data portability, object. More information is available at: BankHandlowyPolandPrivacyNotice and related internal notices.

Learn about the internal reporting procedure – Whistleblower Protection Act: BankHandlowy/UstawaoOchronieSygnalistow.

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Job Family Group: Operations - Transaction Services

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Job Family: Transaction Capture Services

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Time Type: Full time

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Most Relevant Skills: Please see the requirements listed above.

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Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our tools or apply, please review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job details

• Employment type: Full-time
• Job function: Other
• Industries: Banking, Financial Services, and Investment Banking

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