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Site Reliability Engineer (SRE)
  • Kraków
Site Reliability Engineer (SRE)
Kraków, Kraków, małopolskie, Polska
Ibm Polska Sp. z o.o.
6. 11. 2024
Informacje o stanowisku

Site Reliability Engineer (SRE)



21222151

Obowiązki

  • Troubleshoot, monitor, and support critical production systems.
  • Perform root cause analysis and manage incidents to ensure timely resolution.
  • Provision and deploy environments in a cloud infrastructure (preferably IBM Cloud).
  • Handle initial intake for Salesforce-related customer cases, ensuring SLA commitments are met.
  • Provide on-call support, sharing rotation duties with global resources (including Poland), ensuring minimized MTTR (Mean Time to Recovery).
  • Manage workloads and resources to maintain commitments and prevent SLA breaches.

Wymagania

  • Strong working knowledge of Kubernetes and cloud infrastructures, with a preference for IBM Cloud.
  • Expertise in administration, configuration, and management of MS SQL Server 2022.
  • Proven experience in providing on-call support for critical production systems, focusing on determining root cause analysis (RCA).
  • Expertise in automation platforms such as AWX.
  • Proficiency in scripting languages like Python and related tools.
  • Strong problem-solving skills and attention to detail.

Źródło: IBM Polska/Praca

 

  • Praca Kraków
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