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SZUKAJ
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Site Reliability Engineer (SRE)
Kraków
Nazwa pozycji
Site Reliability Engineer (SRE)
Lokalizacja
Kraków
, Kraków, małopolskie, Polska
Firma
Ibm Polska Sp. z o.o.
Dodano
6. 11. 2024
Informacje o stanowisku
Site Reliability Engineer (SRE)
21222151
Obowiązki
Troubleshoot, monitor, and support critical production systems.
Perform root cause analysis and manage incidents to ensure timely resolution.
Provision and deploy environments in a cloud infrastructure (preferably IBM Cloud).
Handle initial intake for Salesforce-related customer cases, ensuring SLA commitments are met.
Provide on-call support, sharing rotation duties with global resources (including Poland), ensuring minimized MTTR (Mean Time to Recovery).
Manage workloads and resources to maintain commitments and prevent SLA breaches.
Wymagania
Strong working knowledge of Kubernetes and cloud infrastructures, with a preference for IBM Cloud.
Expertise in administration, configuration, and management of MS SQL Server 2022.
Proven experience in providing on-call support for critical production systems, focusing on determining root cause analysis (RCA).
Expertise in automation platforms such as AWX.
Proficiency in scripting languages like Python and related tools.
Strong problem-solving skills and attention to detail.
Źródło: IBM Polska/Praca
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