Senior Invoice to Cash Analyst – Stryker

Stryker is a global leader in medical technologies. We are driven to make healthcare better and impact more than 150 million patients annually. We offer innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Overview

As a Senior Invoice to Cash Analyst, you will play a key role within the Front Office team, reporting directly to the Associate Manager. The person in this position is responsible for performing all I2C activities assigned to the cluster and acting as the main point of contact for local teams.

What You Will Do

• Manage collections by contacting customers via phone/email, following collection strategies, and reconciling accounts in ERP.
• Liaise with internal teams (Customer Service, Sales, Pricing, Credit, Back Office) to resolve issues, update portfolios, and ensure smooth operations.
• Negotiate payment agreements with customers and escalate unresolved collection issues when necessary.
• Investigate and resolve disputed invoices through regular collaboration with commercial teams.
• Monitor and support credit management by ensuring accurate credit limits and preventing blocked orders.
• Minimize bad debt through proactive collections, preparing calculations, and performing portfolio assessments.
• Contribute to continuous process improvements, update internal documentation, and maintain accurate customer master data.
• Support audits, ensure compliance with internal controls, and prepare regular and ad‑hoc reports for stakeholders.

What You Need

• BS/BA in Business Administration, Accounting, Finance or related field.
• Minimum 2 years of experience in an Invoice to Cash position.
• Advanced MS Office skills.
• Fluent spoken and written English. Other languages would be a plus.
• Experience on collection‑related systems (SAP, Oracle, AR Cloud solutions or others).

Job Information

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Accounting/Auditing and Finance
• Industries: Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing