Informacje o stanowisku

For one of our Clients we are currently looking for experienced Senior Collections Specialist with the knowledge of one of Nordic languages (Swedish, Norwegian, Finnish or Danish).

What we expect

• Educational Background
• Knowledge of Microsoft Office (Word, Outlook, Excel Access)
• Relevant professional experience in Accounts Receivables / Collections
• Proficient in analysing financial data
• Good organizational and time management skills
• Fluency in English and one of Nordic languages (Swedish, Norwegian, Finnish or Danish)
• Strong customer orientation

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Stable employment conditions
• Benefits package (private medical care, life insurance, lunch card ect)
• Development opportunities
• Comfortable office environment

Your tasks

• Provide resolution support to collections specialist
• Manage a segment of key accounts and support the maintenance and enhancement of key accounts
• Develop training materials and procedures regarding key account collection processes
• Establish strong working relationships with other teams and internal/external customer contacts
• Improve productivity and service, utilizing knowledge of multiple credit systems and divisional programs by suggesting changes
• Provide collection input around specific key account customer segments and cooperate with the reporting teams to develop or enhance reports and analysis around key account AR portfolio
• Coach and train collections specialists

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