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Senior Atlassian System Administrator, Warsaw

Client:

capital.com

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2f2d8cae503c

Job Views:

18

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are seeking a motivated and enthusiastic Senior Atlassian System Administrator. The ideal candidate will be responsible for providing technical assistance, customer support, and administrative duties for Atlassian product users.

Responsibilities:

1. Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.
2. Troubleshoot issues and provide technical support to users.
3. Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.
4. Supervise, design and maintain JIRA Projects with customized configuration.
5. Monitor and handle user requests on Atlassian products within internal policies.
6. Compose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.
7. Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment. Plan and execute upgrades, migrations, and integrations with other tools and systems.
8. Conduct regular system audits and ensure compliance with security policies and best practices.
9. Manage backup/archiving solution for Jira and Confluence.
10. Collaborate with teams to understand their requirements and provide solutions using Atlassian tools.
11. Create custom reports and dashboards.
12. Keep the instance maintained and clean.

Requirements:

1. Proficiency in Atlassian administration, from product to organization level, including user management, project configuration, and plugin management.
2. Expert knowledge of Atlassian ecosystem structure and the dependencies between its various elements.
3. Strong interpersonal and analytical skills.
4. Minimum of 3 years of experience as Atlassian System Administrator.
5. Excellent troubleshooting and problem-solving skills.
6. Excellent communication skills.
7. Expertise in Automation for Jira.
8. Ability to work independently and as part of a team.
9. Strong understanding of SLA, planning and time management.
10. Experience in implementing Jira Service Management solutions.
11. Confident spoken and written English.

Nice to have:

1. Atlassian certifications.
2. Familiarity with ITIL.
3. Experience in asset management using JSM Assets.
4. Experience with ScriptRunner plugin.
5. Experience with the Cloud version of Atlassian products.

What we offer:

1. Performance Review.
2. Reference bonus.
3. Hybrid working model.
4. Volunteering Program.
5. Multi-sport Plus Card.
6. MyBenefits Platform - monthly allowance of PLN 200, providing a varied array of benefits.
7. LuxMed Medical coverage for the employee and one family member.
8. PPK (Powszechne Pracownicze Plany Kapitałowe).
9. Office with free snacks & drinks in central location.
10. Workation - work from abroad for up to 30 days a year, in 5-day increments.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

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