As a SAS CI Studio Specialist, you will be working for our client, one of the biggest banks, on a hyperpersonalization project. Your role will involve increasing customer engagement through the creation of advanced personalization processes. You will lead business discussions, manage project execution, and work closely with other units to ensure effective communication tailored to customers’ needs. Additionally, you will be responsible for analyzing campaign outcomes and integrating solutions into the CRM system using SAS CI Studio.
Elevate Customer Experiences as a SAS CI Studio Specialist!
Warsaw-based opportunity with hybrid work model (3 days in the office/week).
responsibilities :
Build advanced personalization processes to increase customer engagement
Lead projects related to personalization, including idea generation and business coordination with different units
Summarize and provide recommendations for improvements in implemented activities
Design, implement, test, and maintain customer communication processes based on customer data
Implement communication processes in the CRM system using SAS CI Studio
Prepare analyses and summary materials of campaigns in English
Collaborate with other teams to ensure smooth project execution
Analyze business data to support personalization strategies
Recommend improvements based on data-driven insights
Create reports and present them to stakeholders in a clear and concise manner
requirements-expected :
Experience with SAS CI Studio
3-5 years of experience in campaign management and CRM processes
Higher education in a relevant field
Experience in designing and implementing business processes
Strong business data analysis skills
Ability to manage and interpret a large volume of diverse information
Proficiency in MS Office, particularly Excel and PowerPoint
Good level of English, both written and spoken
Working knowledge of SQL
Strong ambition, determination, and a willingness to learn quickly
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
Access to attractive Medical Package
Access to Multisport Program
Access to Pluralsight
Flexible hours
benefits :
sharing the costs of sports activities
private medical care
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
