In Business Services & Automation area we focus on automation of processes used by Allegro employees (e.g., we develop chatbots, mailbots, robotics) and we care about their satisfaction with IT services and tools.
We use state-of-the-art and proven technologies supporting back office processes (e.g. Salesforce, Google Workspace, SAP, Cognos, Genesys, Smartrecruiters, Slack, Zoom, UiPath, ServiceNow). We manage workstations, printers and mobile devices and are the first line of IT support.
Our department has over 100 professionals and engineers in six teams: IT Support, Digital Workplace, CX tech, Commerce tech, HR tech, Finance tech.
Allegro, the most popular shopping platform in Poland and the largest e-commerce platform of European origin, is now connected with the Mall Group and WE|DO. We became a leading marketplace platform for European customers and merchants and enabled international merchants from across the wider geographical footprint and beyond to benefit from listing once and selling everywhere, while granting tens of millions of EU consumers convenient access to improved selection, best prices and delivery experience.
We are constantly improving the shopping experience and provide the broadest selection at best prices and maximum convenience for 70m potential customers across the region (Poland, the Czech Republic, Slovakia, Hungary, Slovenia, and Croatia).