Informacje o stanowisku

Are you an energetic, results-driven leader with a passion for sales and a flair for coaching teams to success? Were on the lookout for a Sales Team Leader fluent in Russian to take the reins of a high-performing sales team in the vibrant city of Gdańsk. This is a fantastic opportunity to join an international organization where your leadership will directly impact the growth and success of key client partnerships.

As a Sales Team Leader, you will oversee a team of Sales Advisors, ensuring they meet performance targets and deliver exceptional results in a B2B sales environment. Your key responsibilities will include monitoring individual and team performance, managing absenteeism and attrition, and conducting regular performance reviews to motivate your team. Youll foster a supportive and collaborative team atmosphere, driving engagement and ensuring that Advisors are rewarded and recognized for their achievements. By offering ongoing coaching and career development opportunities, youll help your team expand their skill sets and achieve both their personal and professional goals.

You will be instrumental in identifying areas for improvement and driving process innovation to streamline sales operations. Through hands-on management, you will review sales calls and interactions, ensuring that the highest quality standards are met. Youll also collaborate closely with the Operations Manager to address client feedback and enhance customer satisfaction. Additionally, youll have a direct role in ensuring client/campaign issues are handled promptly and efficiently, contributing to a continuous improvement culture that benefits both the team and the organization.

DUTIES AND RESPONSIBILITIES:

• Lead and develop a team of Sales Advisors to meet sales and performance goals.
• Continuously review team performance, address absenteeism, and reduce attrition.
• Conduct quarterly performance reviews and monthly one-on-one coaching sessions.
• Ensure the team operates in a positive, collaborative, and teamwork-oriented environment.
• Provide clear guidance with a focus on achieving team and company sales targets.
• Foster open communication and keep your team informed of updates and best practices.
• Monitor sales calls to ensure quality standards and KPI targets are met.
• Drive engagement by recognizing and rewarding outstanding team performance.
• Take part in process improvements to drive efficiency and better service delivery.
• Regularly liaise with internal and external stakeholders to support client satisfaction.

REQUIREMENTS:

• Native/fluent in Russian, with strong written and verbal skills; good command of English.
• At least 1 year of experience in sales operations or team leadership (ideally in B2B).
• Minimum 3 years of professional experience in a BPO/contact center environment.
• Proven ability to coach and motivate a team, with a track record of driving sales performance.
• Familiarity with sales KPIs, customer satisfaction metrics, and B2B sales operations.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• Adaptability and a proactive mindset, with a passion for continuous improvement.

BENEFITS:

• Attractive salary package based on experience and performance, along with additional perks.
• Comprehensive private medical healthcare.
• A vibrant and modern work environment in Gdańsk, equipped with top-tier amenities.
• Opportunities for career growth and professional development.
• Chance to collaborate with global brands and engage with multicultural teams.
• Relocation support provided if youre moving to Gdańsk for this role.
• A dynamic, engaging work atmosphere with a supportive and motivated team.
• Access to modern workstations, free beverages, fresh fruits, and a company culture that values well-being.

Take the next step in your career and become part of an exciting, forward-thinking company that values innovation and excellence. This is your chance to lead, inspire, and make a significant impact within a global sales team. If youre a strategic thinker with a passion for sales and team leadership, we would love to hear from you. Join us in Gdańsk and help shape the future of B2B sales. Apply today!

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