Key responsibilities:

• Processing changes, price sheets and preparing quotes, etc.
• Creating training programs and other documents
• Creating work instructions
• Supporting the team in other tasks
• Handling instant messaging chat, phone, email, teams
• Suggesting improvements
• Cooperation with other people in the company/department

Requirements:

• English language skills required
• Knowledge of French required
  
  level of both languages, minimum b2)
• Availability to work full time (Monday through Friday)
• At least one year of professional experience in customer service in terms of order processing
• Knowledge of SAP/Salesforce will be an asset
• Education in the field will be an asset
• Good knowledge of MS Excel and Word programs

The employer offers:

• Possibility of long-term employment on the basis of an employment contract
• Work in a dynamic team
• Opportunity for continuous improvement of professional qualifications
• Opportunity for promotion
• Further training courses (position/language courses)
• Training in the first days of employment (fully paid)
• Business equipment needed to perform daily activities
• Work in home office mode, or stationary/hybrid mode from Krakow, Lodz, Wroclaw or Poznan 
• Benefits, e.g. multisport and private medical care, in addition the possibility of receiving subsidies an training, periodic bonuses and my benefit platform.