Order to Cash Operations Analyst with Greek (hybrid from Gdansk/Warsaw or fully remotely)

41_R00232988

Obowiązki

• Ensure customer satisfaction by managing sales orders, processing customer claims and collecting overdue payments.

• Process sales orders and ensure timely delivery to customers

• Resolve customer queries and claims or complaints in a timely and professional manner

• Collaborate with cross functional teams to ensure customer satisfaction

• Maintain prices and pricing conditions according to rules and procedures

• Process rebate reports and issue credit notes according to customer agreements

• Continuously improve customer experience through effective communication and problem solving skills

• Ensure update and maintenance of country Desktop Procedures, Supporting Documents and Standard Operating Procedures

Wymagania

• Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.

Oferujemy

• Fluent Greek and English (min C1)

• Solid customer service experience, preferably in the health sector (min. 1 year)

• Strong customer orientation

• Good communication and interpersonal skills

• Structured person with the ability to prioritize and analytical skills

• Ability to work in a team.

• Knowledge of the SAP SD module.

• Advanced knowledge of the MS Office package

Źródło: Accenture/Praca