Key responsibilities:

• Processing changes, price sheets and preparing quotes, etc.
• Creating training programs and other documents
• Creating work instructions
• Supporting the team in other tasks
• Handling instant messaging chat, phone, email, teams
• Suggesting improvements
• Cooperation with other people in the company/department

Requirements:

• English language skills required
• Knowledge of French required
• level of both languages, cannot be lower than b2
• Availability to work Monday through Friday (full time)
• At least one year work experience in customer service in terms of order processing
• Knowledge of SAP/Salesforce software - an added advantage
• Education in the field will be an added advantage
• Good knowledge of MS Excel and Word programs

The employer offers:

• Stable employment on the basis of an employment contract
• Work in a dynamic and helpful team
• Opportunity for continuous improvement of professional qualifications and promotion within the company's structures
• Courses (job/language courses)
• Training package at the beginning of cooperation
• Company equipment
• Work in home office mode, or in stationary/hybrid mode from the office in Krakow, Wroclaw, Poznan or Lodz 
• Benefits, e.g. multisport and private medical care, plus the possibility of receiving subsidies for training, periodic bonuses and the my benefit platform.