Informacje o stanowisku

NAMER Senior Collections Analyst

Apply locations WARSAW, POL time type Full time posted on Posted 30+ Days Ago job requisition id R1144986

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary & Key Areas of Responsibility:

Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the company’s accounting function.

• Under overall direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers.
• Confer with customers by telephone to determine reasons for overdue payments, reviewing terms of sales, service, or credit contracts.
• Research payment issues involving disputed deliveries, returns, and credits that may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Work with manager to identify accounts that may present a business credit risk, require credit hold, or outside collection.
• Record information about financial status of customers and document status of collection efforts.
• Keep sales representatives aware of account status and problems.
• Answer incoming calls, provide invoices to customers, and sort and file correspondence.
• Maintain collection calls with multiple stakeholders (customers, sales, management, etc.).
• Be process-oriented and knowledgeable about collection processes and scenarios.
• Demonstrate ability to maintain a portfolio in good shape and assess risks and necessary actions.
• Proven track record of good and stable performance (internal candidates).
• Ability to support manager in process-related actions or analysis.

Basic Qualifications:

• Bachelors degree in business or related field.
• Over two years of experience as a credit/collection specialist or equivalent.
• Team management experience.
• Combination of acceptable training, education, and experience.
• Effective written and verbal communication skills.
• Proficiency in MS Word and Excel, with a focus on Excel skills related to reporting (formulas, pivot tables, etc.).
• Basic accounting skills required.
• Fluent in English, both written and spoken.
• Customer-oriented.
• Strong work ethic.
• Willingness to work during regular shifts between 11:00-22:00.

Preferred Qualifications:

• Associate’s Degree or technical equivalent preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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