Job Description - Merchandising Assistant – Senior Process Associate – German – Hybrid Krakow (RET007894)

Merchandising Assistant – Senior Process Associate – German – Hybrid Krakow - RET007894

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Merchandising Assistant – Senior Process Associate – German – Hybrid Krakow

In this role, you will support the client Merchandising team by providing comprehensive and professional support with a strong focus in Spaceman.

Responsibilities

• Liaises with internal and external service providers as required and directed by their direct leader.
• Ensures that all merchandising plans follow established merchandising principles and are profitable, operationally efficient, customer focused and appropriate in terms of product mix, style, and the trading environment of our stores.
• Develops, builds, and maintains accurate product databases ensuring all product dimensions and images are up to date and live in the database at all times.
• Develops, builds, and maintains planograms utilizing the Spaceman Professional software in line with business deadlines.
• Maintains various product categories and sets within Spaceman.
• Ensures all planograms are updated based on specific promotions and deadlines throughout the year.
• Reviews planogram performance and space allocations by providing reports and analysis to their leader.
• Ensures the client Insight Center is kept up to date with all new monthly launches and seasonal resets.
• Supports National Buying with the annual commodity review by providing recommendations on product placement and planogram flow using category insights and competition analysis as well as optimizing shelf space through case design.
• Develops and maintains an extended knowledge of the greater National Buying Services and Operations Department to maximize efficiency in planogram development.
• Takes ownership of merchandising files and ensures relevant timelines are adhered to.
• Creates clear and concise bulletins for Divisions.
• Actively manages their area of responsibility by taking initiative, suggesting ways of improving systems for greater efficiency and not back-delegating.
• Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
• Complies with client privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Fluency in German and a strong command of English
• Bachelor’s degree in Merchandising, Business or a related field
• Relevant experience required in Source-to-Pay (STP)
• Proficient in Microsoft Office Suite
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Strong analytical and problem‑solving skills

Preferred Qualifications / Skills

• Experience in Spaceman Shelf Management Software, Nielsen, and/or AutoCAD
• Experience working in the retail industry / with retail clients
• Knowledge of additional languages

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands‑on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.