Maps Reporting Team Leader.
  • gdańsk
Maps Reporting Team Leader.
Gdańsk, gdańsk, Polska
15. 5. 2022
Informacje o stanowisku

Opis stanowiska podany przez pracodawcę:Type employment: full-time employment, 24/7 shift work What we do At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital. In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! Key Responsibilities: Managing and overseeing the activity of the team of 15 - 20 Maps Reporting Specialists.Being responsible for their group day-to-day operation, managing time and effort as per SLAs.Providing mentorship, guidance, and career development to teamMonitoring workflow for variations and making adjustments as necessary to meet requirements.Policy clarification and repository, on-floor mentor support.Implementing escalation channels in accordance with mutually agreed-upon procedures.Influencing team strategy through effective communication, building action plans, execution of the improvement plans.Managing attendance, forecasts, team level reporting activities. To make this happen you need to have: C1/C2 Level of English (spoken & written)Willing to work in a shift-based work schedule (24/7).Supervisory experience and experience managing projects to established requirements.Experience working in a B2B environment.Working knowledge of MS Excel / Spreadsheets in the areas like vlookup, pivot table, charts.Excellent communication (verbal and written), facilitation and interpersonal skills.Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard. We offer: Opportunity to be part of a global organization focused on developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits.

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