Learning & Development Operations Specialist

Your responsibilities

• Administer the Learning Management System: create learning items, send invites, manage registrations, record attendance, and maintain course materials.
• Provide administrative support in the organization of international workshops.
• Communicate with learning event organizers and participants.
• Deliver the learning service together with the rest of the Team according to the L&D service catalogue
• Ensure timely, high-quality reporting (daily, monthly) and provide actionable insights.
• Maintain process documentation, handle Service Now requests, and work on complex tasks or service improvements.
• Share and apply best practices while adhering to company standards and guidelines

Our requirements

• Excellent English skills
• Approximately 2 years of HR / L&D Operations experience in an international environment.
• Proficiency with HR systems and LMS, preferably SAP SuccessFactors.
• Good knowledge of Microsoft Office, especially Excel.
• Detail-oriented with strong planning and organizational skills to meet tight deadlines.
• Experience in a Shared Service Centre.

What we offer

You will join experienced and enthusiastic team that is involved in shaping GSC L&D service offering.

The team takes pride in their quality delivery, day in day out. They’re also an important part to the change that the HR is going through, involving implementation of HR model, technology and projects that will enable efficient service and significant contribution towards company’s Talent Development strategy.

Our standard benefits and salary package applies, as well as great atmosphere & recognition for people who like to be valued for meticulous work and contributing to team spirit.

Working as part of the GSC L&D Operations team to support the International L&D Team and other Business Partners in the implementation of international and regional learning and development activities.