•Operational support role focused on platform stability and user support

•Ensuring platform performance and stability

•Providing strong customer support

Kafka Platform Support

Your responsibilities

• Operational support role focused on platform stability and user support
• Incident management and troubleshooting
• Monitoring platform performance through logs, metrics, monitoring, and alerting tools
• Execution of runbooks and standard operating procedures
• Customer support and communication

Our requirements

• Experience with Apache Kafka or similar event-streaming platforms
• Strong understanding of distributed systems concepts
• Proven experience in IT operations, production support, or platform support
• Incident management and troubleshooting experience
• Experience with logs, metrics, monitoring, and alerting tools
• Knowledge of Git and GitLab CI/CD
• Experience working with runbooks and standard operating procedures
• Strong customer support and communication skills
• Excellent English language skills
• AWS experience (or other cloud platforms)
• Kubernetes knowledge
• Grafana and Prometheus experience

What we offer

• Initial 3 months project duration with possible extension
• Working for an International Logistics Company
• 100% remote
• Medicover
• Medicover Sport