Develop Custom Solutions: Leverage ServiceNow’s capabilities, including Flow Designer, IntegrationHub, and App Engine Studio, to design and implement custom applications, workflows, and integrations aligned with business needs.
UI Builder Expertise: Use UI Builder to create robust and user-friendly workspaces. Customize UI components and configurations to enhance the user experience, implementing advanced scripting for dynamic and responsive interfaces.
Adopt Best Practices: Implement best practices for code reusability, maintainability, and scalability. Ensure solutions are efficient, high-quality, and aligned with organizational needs.
Consultative Approach: Engage with stakeholders to understand their business needs, provide insights, and align technical solutions with organizational goals. Act as a consultative partner for both technical and non-technical stakeholders.
Independent Problem Solving: Troubleshoot and resolve issues within the ServiceNow environment. Use critical thinking to provide efficient, innovative solutions and act independently where needed.
Continuous Learning: Keep up-to-date with the latest ServiceNow updates, features, and best practices. Apply this knowledge to improve existing processes and ensure the platform leverages the latest advancements.
Documentation: Maintain comprehensive documentation for system configurations, custom solutions, and development processes. Ensure all documentation is clear, accessible, and useful for other team members.
requirements-expected :
Experience: 1+ years as a ServiceNow Engineer with a focus on ITSM, CSM, and/or CSDM.
Core Proficiency:
ITSM: Strong understanding of Incident, Problem, Change Management, Service Catalog, and Service Level Management.
CSM: Experience in Case Management, Customer Service Portals, and Knowledge Base configuration.
CSDM: Familiarity with the Common Service Data Model for streamlined service modeling.
UI Builder: Proficient in UI Builder with a track record of creating and customizing workspaces. Ability to develop components and layouts and utilize advanced scripting for enhanced user experiences.
Technical Skills: Skilled in Flow Designer, IntegrationHub, and custom app development on the ServiceNow platform.
Problem Solving and Independence: Able to independently troubleshoot and resolve technical issues, bringing innovative solutions to complex challenges.
Language Requirements: Fluent in English and Polish (minimum B2+ level).
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
