You will be responsible for:

• Processing orders in the system (SAP) based on the input from customers and salesmen;
• Phone and e-mail contact with customers;
• Close cooperation with various internal departments;
• Organization of deliveries and material flow within the company in line with relevant regulations;
• Handling warranty and return process;
• Actively proposing process optimizations.

We expect from you:

• Fluent written and verbal communication in French and good level of English;
• Experience/background in logistics/supply chain, business administration, customer service (gained preferably in the technical sector, SSC/BPO) will be a plus;
• Knowledge of SAP - preferable;
• Ability to work in a team;
• Good communication and customer service skills;
• Open-mindedness and constructive attitude to performed tasks.

Our Client offers:

• Employment in an international organization who is a world leader in its sector and has a stable market position;
• A chance for professional development;
• Work in an international, diverse environment where English is the main language of communication;
• Possibility to work remotely;
• Office location - in the center of Łódź!
• Additional (paid) holidays;
• Competitive salary and social benefits such as: private medical care, life insurance, sports card, subsidized meals.