Junior Collections Specialist with Italian (She/He/They)

41_R00229081

Obowiązki

• Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.

• Resolve unidentified payments, code past due invoices, prepare write-off documentation, and inform Client about uncollectable debts.

• Review orders put on hold and update Client daily of the reasons.

• Evaluate Client accounts and credit limits, submit credit-related requests, and cooperate closely with the AR manager.

• Generate and send missing invoices, statements of account, and dunning letters.

• Direct debtors to legal collection agencies.

Wymagania

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Access continuous learning opportunities.

• Work on projects for international clients, expanding your skills set.

Oferujemy

• Full-time availability (8 hours daily).

• Fluent English and Italian language (min. B2 level in both is required).

• Excellent communication and interpersonal skills.

• Strong organizational, analytical and time-management skills. 

• Ability to work from the office located in Warsaw city centre (2/3 days per week).

Źródło: Accenture/Praca