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Location: Kraków

Function: HD HR

Requisition ID: 1033127

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara, and more, offer comprehensive services spanning the entire digital lifecycle, from initial idea to full-scale operation and infrastructure. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities to accelerate synergy creation and make a real-world impact for our customers and society. We value diverse life experiences, character, perspective, and passion equally as much as specific requirements.

The team

GPS (GlobalLogic People Support) in Hitachi Digital covers HR processes such as benefits administration, onboarding, and compensation. We support employees, managers, and colleagues with HR-related questions and tasks, working closely with HR teams globally to deliver excellent HR operational services.

The role

1. You will coordinate daily benefits processing, including enrollments, deregistration, and employee requests in Jira.
2. Administer benefits within the EMEA region.
3. Resolve benefit-related issues and respond to employee queries.
4. Manage pension plans, including enrollments, deregistration, and contribution changes.
5. Ensure high-quality, professional, and timely service delivery in your area.
6. Participate in HR projects to improve user experience and service quality.
7. Maintain employee application and consent forms related to benefits/pensions.
8. Provide monthly benefits reports to Finance and Payroll teams.
9. Contribute to projects aimed at improving efficiency and work quality.
10. Update knowledge base with benefits-related changes, policies, and guidelines.
11. Create and maintain reports on benefits utilization, satisfaction, and membership information.
12. Coordinate with benefits providers regarding discrepancies or platform issues.
13. Collaborate closely with other HR and support teams.
14. Learn the application of labor law across European countries.
15. Work with managers and employees globally.

What you’ll bring

• Customer Service experience
• Understanding of Global HR processes (experience in HR Shared Service environment is a plus)
• Fluent in English – written and verbal
• Fluent in Polish – written and verbal
• Experience in employee benefits administration
• Excellent MS Office skills
• Practical knowledge of HR systems (asset)
• Attention to detail
• Ability to work independently and prioritize tasks
• Adaptability and eagerness to learn
• Solid knowledge of HR processes

About us

We’re a global, diverse team of 1000+ professionals, committed to Social Innovation through our One Hitachi initiative, working on impactful projects. We foster a culture of curiosity, passion, and empowerment, blending 110 years of legacy with future shaping efforts. Here, you’re part of a community dedicated to creating a digital future.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion are core to our culture. We value diverse perspectives and encourage applicants from all backgrounds to apply and reach their full potential.

How we look after you

We support your well-being with industry-leading benefits, flexible work arrangements, and a culture that promotes balance and autonomy. We’re committed to creating a sense of belonging and providing opportunities for growth. We are an equal opportunity employer. If you need accommodations during the recruitment process, please let us know.

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