Your responsibilities

• Processing invoices through eBilling platforms in line with agreed procedures
• Providing accrual reports to DLA Piper clients
• Providing outstanding invoice reports to Credit Control Hubs
• Maintaining rate card in Finance & eBilling systems
• Cooperating with Pricing team in order to set up client/global agreements.
• Communication with internal & external customers according to E-Billing & Charge Out Rate Queries
• Implementing new eBilling clients compliant with written instructions
• Managing Finance User Access process
• Maintaining new lawyers set up in Finance system
• Updating process documentation
• Seeking opportunities for process improvements
• Performing all activities in line with agreed timeliness
• Processing various ad-hoc requests related to E-Billing & Charge Out Rate area

Our requirements

• Very good English and Polish skills required
• Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
• Ability to work in international diversified professional environment
• Willingness to learn new systems and tools supporting the daily work
• Very good knowledge of MS Office
• Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
• Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
• Experience of working in a Global Service Centre environment will be a strong asset

What we offer

• Great opportunity to help shape and influence the overall design of GSC
• Opportunity to interact with multiple cultures in the dynamic organization
• Work atmosphere built on support and mutual respect
• Attractive set of benefits (sport cards, private healthcare for employees and family members language courses)

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• fruits
• integration events

DLA PIPER GSC POLAND sp. z o.o.

DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.