Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
G5 Entertainment AB
14. 5. 2025
Informacje o stanowisku
responsibilities :
Prompt troubleshooting upon receipt of support requests (research and problem-solving).
Provide reliable user support with a high level of user satisfaction and technical expertise.
Feedback from team and managers actioned.
Encourages the use of best practice across the team, including documenting and sharing with others.
Set up workplaces for new employees.
Register, maintain and block accounts in the companys services.
Install and set up the necessary software.
Work remote users.
Keep track of all equipment, conduct regular inventory checks, and handle equipment receipts and shipments.
Write manuals for software and/or services for company employees.
requirements-expected :
At least 2 years of experience working in a similar position.
Higher education.
Admin-level PC skills (Windows, *nix).
Proactivity and independence in daily work, quick response to requests.
User-oriented approach.
Knowledge of ITIL standards & practices.
English proficiency: enough to read technical documents.
Excellent communication skills (written/verbal).
Upper-Intermediate Russian proficiency.
offered :
Flexible Work Conditions – Fully remote format with no office restrictions. Convenient flexible schedule and transparent processes.
Development & Learning – Internal education system that includes workshops, webinars, and hackathons. Compensation for English and other language courses.
Health & Well-being – Medical insurance and reimbursement for gym memberships. Team sports initiatives to promote a healthy lifestyle.
Bonus Program – Performance-based bonuses upon meeting sales targets. For key employees—profit-sharing from stock value growth.
Expert Community – Work alongside top industry professionals. Grow in a dynamic and innovative environment.
