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IT Helpdesk Specialist
  • Warsaw
IT Helpdesk Specialist
Warszawa, Warsaw, Masovian Voivodeship, Polska
MONDAY.COM sp. z o.o.
30. 1. 2025
Informacje o stanowisku

technologies-expected :


  • MacOS

responsibilities :


  • Provide 1st level support to all monday.com employees around the world.
  • Respond to IT support tickets, and troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remotely.
  • Support internal users in order to solve problems related to their workstations.
  • Willing to support internal users in order to solve problems related to their workstations.
  • Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals.
  • Work with A/V conferencing systems to support internal/external meetings or company events as needed.
  • Provide basic network assistance LAN, Wireless, and VPN.

requirements-expected :


  • Excellent written and verbal communication skills in English.
  • 2+ years of proven working experience in help desk and IT supporting 200+ users
  • Excellent ability to install, administer and troubleshoot computer hardware, and software (Mac OS X- big advantage)
  • Experience with G-suite / Microsoft Office 365
  • Experience with Okta
  • Customer service oriented, strong communication skills, and ability to thrive under pressure
  • Excellent analytical and problem-solving skills with attention to details
  • Advanced troubleshooting and multi-tasking skills
  • Knowledge in JAMF - advantage
  • Experience with video conference systems

offered :


  • hybrid work system - 4 days in the office/ 1 day remotely
  • benefits as: medical and life insurance, Multisport card
  • breakfast and lunch in the office
  • snacks and drinks
  • work in a rapidly growing company
  • opportunity to learn and grow
  • company events

benefits :


  • prywatna opieka medyczna
  • dofinansowanie szkoleń i kursów
  • ubezpieczenie na życie
  • elastyczny czas pracy
  • zniżki na firmowe produkty i usługi
  • spotkania integracyjne
  • brak dress code’u
  • kawa / herbata
  • parking dla pracowników

  • Praca Warszawa
  • Administrator IT Warszawa
  • Specjalista ds. bezpieczeństwa IT Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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