Internal Sales & Process Support with French - hybrid/Łódź
- Kraków
Informacje o stanowisku
L.M. Group Poland is a recruitment agency that has been helping candidates find employment throughout the country that matches their qualifications and experience. We act quickly and effectively, adapting our services to market needs and the expectations of our clients. We believe that the key to success is understanding the needs of both employees and employers.
Our motto 'It's all about people' means that we always put people first - both our clients and candidates. We make sure that every candidate receives constructive feedback and feels part of the process. We are here to help you find a job that meets your expectations.
For our client, a global high-tech company, we are looking to fill the position of:
Numer referencyjny: ARIA/03/2025
Miejsce pracy: Kraków
Duties:
- Contact potential clients by following up on incoming leads and making cold calls/emails
Find key decision-makers and spark interest in new clients
Help create training materials and work instructions
Build good relationships with clients to gain their trust and loyalty
Communicate with internal and external teams through email, phone, and CRM tools
Work well with different teams across the company
Requirements:
1-2 years of experience in a BPO company
- Very good French (C1) and good English (B1)
Experience with Salesforce or similar CRM tools (preferred)
Experience with ERP systems and good skills in MS Excel
- Basic knowledge of supply chain management
Ability to handle multiple tasks and manage time well
Comfortable making a lot of calls daily
Good communication skills (written and spoken)
Works well with different teams
Basic understanding of KPIs and SLAs
Our client offers:
Performance bonus (twice a year)
Promotion opportunities & internal training
Private medical care (Medicover)
Well-being platform with free psychologist consultations
Group insurance
Hybrid work (2 day in the office)
Flexible working hours
Stable employment contract (no trial period)
Multisport card or MyBenefit points
IT equipment provided
Social Fund bonuses
