Salary and Work Model

Salary is up to 800 PLN per MD on B2B. Work model is elastic hybrid from Gdynia, Gdańsk, Warszawa, and Łódź, with two days per week required in the office.

Why Choose This Offer

• You can expect a flexible work organization.
• The international work environment offers daily opportunities to use English.
• The Scandinavian organizational culture provides work‑life balance and additional training financed by Jit.
• The Jit community provides a friendly atmosphere during regular integration meetings.

Project

You will be involved in a financial project focused on ensuring operational stability, incident coordination, and problem resolution within data and financial crime prevention systems. The goal is to enhance the reliability and quality of critical financial data flows and support business continuity across multiple systems and teams.

Responsibilities

• Act as Incident Coordinator, leading incident and problem resolution processes.
• Ensure effective communication with stakeholders, internal teams, data‑source owners, and systems consuming financial data.
• Build and improve the Incident and Problem Management process aligned with ITIL standards.
• Coordinate and drive incident resolution, ensuring proper prioritization, impact assessment, and follow‑up.
• Facilitate cross‑functional task forces to perform root cause analysis and implement permanent corrective actions.
• Report and document incidents and problems transparently and accurately.
• Engage with DevOps and Operations teams to secure quick restoration and service stability.
• Monitor and improve process efficiency, supporting continuous improvement and preventive actions.
• Support governance and communication within the financial area, especially around data quality and integrity.

Expected Competences and Knowledge

• Extensive experience in managing IT incidents and leading problem‑solving activities.
• Solid background in IT Operations, understanding both IT and business perspectives.
• ITIL Foundation certification (or equivalent practical experience).
• Strong stakeholder management and cross‑functional coordination skills.
• Proven leadership, analytical, and decision‑making abilities.
• Experience in reporting, documentation, and process improvement.
• High level of accountability and communication skills in English (spoken and written).
• Ability to work under pressure, adapt to changes, and drive actions effectively.

Nice to Have

• Knowledge of Financial Crime Prevention processes or systems.
• Familiarity with SAFe or other Agile frameworks.

Technologies You’ll Work With

• ETL

Client

Jit Team has had an over‑decade‑long relationship with a leading financial group in the Nordic countries and is its premier partner in Poland. Today over 200 Jit personnel are engaged in more than 60 projects for this Norwegian provider, known for its global presence. The client’s atmosphere exemplifies Scandinavian culture, focusing on work‑life balance and feedback. All projects run with international teams, providing constant exposure to English.

About Jit Team

We employ over 700 experienced experts, building highly specialised teams for clients worldwide. We offer developmental projects, extensive benefits, and a proprietary professional development programme. Beyond business, we support charitable and educational initiatives, donate learning equipment to students, assist water rescuers and hospitals, and celebrate over 15 years of activity with community engagement.