Overview
At Meniga our mission is to help people lead better & more sustainable financial lives. We do this by working with banks worldwide to make their digital banking experience fun and engaging. Today we are serving 100+ million digital banking users across 30+ countries. We are a team of product experts, developers and project managers, who are shaping the future of financial technology. Meniga’s offices are in London, Reykjavik and Warsaw.
We are seeking a passionate and knowledgeable Functional Lead (Product Consultant) to join our dynamic support and delivery team. As a vital link between our products and our clients, you will play a crucial role in ensuring that our customers leverage our offerings to create outstanding experiences for their end-users.
Key Responsibilities
- Gain and maintain an expert-level understanding of Meniga’s product suite and services, with a particular focus on our APIs and integration capabilities.
- Deeply understand our approach to experience design, embodying Meniga’s standards in all customer interactions.
- Lead functional workshops and design sprints with clients, facilitating the seamless integration of our solutions into their environments.
- Work closely with our customers to define and document precise functional requirements for integration projects.
- Address functional inquiries, providing clear, insightful answers and solutions to enhance customer satisfaction and product utilization.
- Serve as a bridge between customers and our internal teams (Product Management and Sales), conveying crucial feedback and requirements gleaned during integration projects.
What We’re Looking For
- Exceptional knowledge of financial services UX and the ability to apply this expertise in a B2B product context.
- Strong analytical skills, with an aptitude for understanding complex product capabilities and devising optimal integration strategies.
- Excellent customer service skills, with a proven track record of fostering positive relationships with clients and stakeholders.
- Articulate communication and presentation skills, capable of delivering engaging and informative product demonstrations.
- A collaborative spirit, able to work effectively within diverse teams and contribute to a shared vision.
- Experience in conducting workshops, design sprints, and training sessions, with a knack for transferring knowledge in accessible and impactful ways.
- Ability to work 2 days a week from the office
What we offer
At Meniga, our goal is to have motivated, engaged, and healthy employees. To nurture and promote these areas, we offer benefits related to:
- Health and Benefits: Private healthcare, fitness allowance, and leave benefits.
- Supportive Work Environment: Work-life balance, hybrid working, meal allowance, team-building events, and reimbursement for internet/phone subscriptions.
- Growth Opportunities: International projects and career advancement.
- Financial Rewards: Competitive salaries, performance-based bonuses, and ESOPs.
Seniority level
Employment type
Job function
- Consulting, Information Technology, and Product Management
- Industries: Financial Services and Technology, Information and Media
