Informacje o stanowisku

Gravet Consulting Sp. z o.o. is a recruitment and HR services company focused on placing management and expert level posts. For more than 20 year we have been cooperating with the top players on the market providing quality solutions in the area of recruitment and HR management.
For the Łódź branch of the international company, the leading global supplier of parts for vehicles used in agricultural, production and construction industry, we are currently seeking:
FIELD ENGINEERING MANAGER /INŻYNIER DS.
TECHNICZNYCH
Job location: Poland and Eastern Europe
Field Engineering Manager has the mission of troubleshooting technical issues and quality problems applying solutions
to address problems that arise, writing reports to outline these issues, working with other departments proposing and
finding appropriate advises to help develop more efficient long-term practices.
The Field Engineering Manager helps defining warranty policies and establishing guidelines for claim management and
claim handling to be followed by colleagues operating in the market; is also able to give technical support to the local
sales teams on specific problems related to the products and applications, often ensuring the presence on site, and
organizing trainings and internal documentation.
Areas of responsibility:
• Responsibility to validate the local claim lists
• Cooperation with the local staff in communication with customers, providing technical explanations for possible
root causes of problems
• Organize benchmarking and product evaluation, including evaluation of main competitors in order to check
their performance and evaluate whether they meet compliance standard
• Making claim forecast and statistical analysis, identify critical areas supporting the development of appropriate
solutions in agreement with other functions (R&D, Industrial Quality, Original Equipment, Marketing, Supply
Chain)
• Reporting relevant issues related to product quality coming from the market to involved departments, defining
main priorities
• Constantly monitor claim trend and related costs, identifying critical areas and developing appropriate
solutions.
Candidate’s Professional Profile:
• Extensive experience in Field Engineering position or in a Technical position of minimum 8 years, preferably in
similar industry
• Strong communication and customer service skills
• Strong troubleshooting and problem-solving abilities
• Ability to identify problem root causes, finding and proposing solutions to them
• Appropriate to resolve conflict with a positive outcome for the customers and company
• Availability to frequent business trips abroad
• Master’s degree in technical/scientific areas is preferable, bachelor’s degree in same area is acceptable
• Fluent communication in Polish and English (at least B2 level), both spoken and written.
Offer:
• Stable employment based on full-time job contract;
• Benefits: PPK, Benefit sport card + medical tests
• Tools: company car, personal computer, mobile phone
• Opportunity for professional growth in an international environment.
Candidates interested in the above offer and meeting the expectations presented are invited to send applications
containing a CV in English to the following e-mail address:
@
Please write in the title of the message: FEM/24
However grateful we are for your interest in our offer, we would like to inform you that we will only
contact the selected Candidates.
Prosimy o przeczytanie naszej Polityki Prywatności znajdującej się na stronie www.gravet.com.pl/praca oraz zamieszczenie w dokumentach aplikacyjnych następującej
klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych i wprowadzenie ich do bazy danych firmy Gravet Consulting Sp. z o.o. z siedzibą w Łodzi, ul.
Sienkiewicza 13, w celu przedstawienia mi ofert zatrudnienia, zgodnie z przepisami Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia
2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych. Jednocześnie
potwierdzam zapoznanie się z Polityką Prywatności firmy Gravet Consulting Sp. z o.o., zostałem/zostałam poinformowany/na o celu i sposobie przetwarzania moich
danych osobowych, okresie ich przechowywania oraz przysługujących mi prawach.”

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