We are looking for an Expert Cloud Operations Engineer to join our team in Gdansk (part of IT Services) In this critical role, youll make a significant contribution by supporting and maintaining our Azure cloud infrastructure and mentoring your team. Youll be instrumental in resolving level 3 support incidents, driving key cloud initiatives, and ensuring the timely delivery of service requests. Your strong collaborative skills will be essential in working effectively with stakeholders and driving technical innovation within the team.
responsibilities :
Technically lead a team of Cloud Operations Engineers, providing technical guidance and support
Resolve complex level 3 support incidents related to Azure infrastructure
Drive cloud initiatives, contributing to the overall strategy and implementation of cloud solutions
Deliver service requests from the business, ensuring timely and efficient completion
Collaborate effectively with stakeholders across various teams and departments
Identify and implement opportunities for technical improvements and process optimization within the team
Proactively monitor and maintain the health and performance of the Azure infrastructure
Develop and maintain technical documentation for processes and procedures
Stay current with the latest Azure technologies and best practices
Optionally participate in on-call rotations to ensure 24/7 support coverage (extra paid)
requirements-expected :
8+ years of experience in IT infrastructure, with at least 5 years focused on Azure cloud environments
Deep expertise in Azure services, including Azure SQL Database, Azure SQL Server
Strong experience with SQL Server administration, including database performance tuning and troubleshooting
Experience with infrastructure-as-code (IaC) tools such as Terraform or ARM templates
Experience with monitoring and logging tools such as Azure Monitor, Log Analytics, etc
Experience with automation and scripting (eg, Python, PowerShell)
Proven ability to translate business requirements into technical specifications and solutions
Experience with other cloud platforms (eg, GCP, AWS)