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EUC Lead
  • Gdańsk
EUC Lead
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
Wipro IT Services
31. 1. 2025
Informacje o stanowisku

technologies-expected :


  • PowerShell
  • Citrix
  • XenApp
  • Microsoft

responsibilities :


  • Responsible for on-boarding new resources
  • Provide mentorship to team
  • Responsible for performing appraisal for team
  • Provide Service recovery for major incidents/P1 tickets through hands-on troubleshooting
  • Leadership in handling technical issues and escalations
  • Perform Root Cause Analysis for Major Incidents and drive completion of corrective/preventive actions
  • Implement service improvement program
  • Explore and implement automation bots for delivery team
  • Review High Level Design, Low Level design and Acceptance test plans of inflight projects
  • Explore opportunities within account for additional CR
  • Be responsible for tower specific stay green matrices.

requirements-expected :


  • Good command over client operating systems & tools- Win10, 8, 7.
  • Good command over SCCM 2012 including architecture, implementation, support & troubleshooting.
  • Expert in image engineering (Build and support) - MDT 2012.
  • Strong experience in end to end patch management process, software deployment process
  • L3 knowledge is remediation activities related to mass deployment.
  • Expert hands in scripting – PowerShell or any other tool.
  • Hands on experience on antivirus management, File and Print Services & collaboration Tools.
  • Expertise in VDI, Mobility, end user experience monitoring tools.
  • Expertise in assessment, design, build and implement End user technologies stack.
  • Hands on knowledge in MDM tools & platform management using Air watch, Iron mobile etc.
  • Proficiency in building WBS and implementation plan.

offered :


  • Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
  • Premium insurance for medical services for employee and family members- Luxmed
  • Life & Disability Insurance for employees and family members- Generali
  • Profitable Voluntary Pension Fund
  • Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
  • Integration and cultural events for employees
  • Reward and recognition program for high performers
  • Employee Referral bonuses
  • Relocation assistance - Accommodation, travel and other expenses covered
  • Friendly and chill atmosphere and company culture

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time
  • retirement pension plan
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • sharing the costs of tourist services
  • sharing the costs of private schools for kids
  • holiday funds
  • redeployment package
  • sharing the costs of holidays for kids
  • christmas gifts
  • employee referral program
  • charity initiatives
  • Multisport Card

  • Praca Gdańsk
  • Gdańsk - Oferty pracy w okolicznych lokalizacjach


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