technologies-expected :

responsibilities :

Are you passionate about building innovative solutions that directly impact millions of users? Our Operations Tech department is at the forefront of developing cutting-edge tools and platforms that enhance the customer experience at Allegro. By creating and maintaining a suite of applications that span trust and safety, communication, and AI-driven automation, we empower our Customer Experience teams to deliver exceptional service.
As a manager in the Beemo team, youll steer the ship of our Customer Experience advancements. We develop and maintain key tools within the help path, enabling clients and merchants to effortlessly obtain support from Allegro. Our team is responsible for developing and maintaining user survey solutions, including UX and NPS surveys, as well as integrating internal systems and delivering tools to streamline the operations of the CX department. Embrace the opportunity to innovate and elevate the Allegro customer journey with us.

requirements-expected :

We are looking for people who:
Can and want to take care and responsibility for their team’s development, have excellent communication skills, and value the "servant leadership" approach
Have experience in leading teams working with the use of ‘agile’ methodologies
Have the ability to manage and build relationships in a team of skilled engineers
Have good prioritization skills, are familiar and not afraid with making difficult decisions in the name of product and company
Can listen, motivate and provide constructive feedback as well as select adequate development activities for their team
Are experts in software development, operational excellence and modern system architecture
Are fluent in JVM technologies and want to learn new ones
Value engineering best practices: advocate for clean code, code review, TDD, and CI/CD to ensure the quality and maintainability
Can look for effective solutions to the requirements of our users
Are able to work closely with the business (can reconcile technical and business issues)
Can present the necessary technical work in the context of business risks
Expect work that has a deeper meaning (not only the "management has commissioned") and wants to enjoy its results
Want to be proud of the code they create. They eagerly accept comments and share knowledge during code reviews
Enjoy constant developing and updating their knowledge
Know English languages on at least B2 level

offered :

Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
English classes that we pay for related to the specific nature of your job
16" or 14" MacBook Pro with Apple Silicon processor and, 36GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need
Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

benefits :