Dynamics 365 CRM Development: Customize and extend Microsoft Dynamics 365 CRM solutions to align with business requirements. Develop and implement solutions across various CRM modules including Sales, Customer Service, Field Service, and Marketing.

Portal Development: Design, develop, and customize Dynamics 365 Portals to enhance user engagement and self-service capabilities. Create and manage portal pages, forms, and workflows to support external and internal users.

Power Platform Integration: Utilize Microsoft Power Platform (Power Apps, Power Automate, Power BI) to build custom applications, automate workflows, and create insightful reports. Integrate these solutions with Dynamics 365 CRM to drive efficiency and improve data visibility.

System Integration: Develop and maintain integrations between Dynamics 365 CRM and other enterprise systems or third-party applications. Implement data connectors, APIs, and web services to ensure seamless connectivity and data synchronization.

Customization & Configuration: Configure Dynamics 365 entities, forms, views, and dashboards to meet specific business needs. Develop custom code and scripts (using C#, JavaScript, HTML) as required.

Troubleshooting & Support: Provide technical support for Dynamics 365 applications, troubleshoot issues, and resolve problems to minimize disruptions and ensure smooth operations.

Documentation & Training: Document customizations, configurations, and integrations clearly. Conduct training sessions and create user guides to help stakeholders effectively use Dynamics 365 solutions.

Collaboration: Collaborate with business analysts, project managers, and other team members to gather requirements, plan projects, and execute development tasks. Participate in design reviews and testing phases.

Continuous Improvement: Stay current with the latest Dynamics 365 updates, features, and best practices. Continuously seek opportunities to enhance system performance and user experience.