As a Dynamics 365 Business Analyst, you will be working for our client, a global leader in financial services. The client is rolling out Microsoft Dynamics 365 across multiple countries to enhance customer relationship management (CRM). Your role will involve analyzing business requirements, collaborating with stakeholders, and ensuring that the solution is tailored to meet the client’s needs. You will be responsible for configuring and customizing Dynamics 365, conducting testing, and providing training to end-users, all while ensuring the solution aligns with the business objectives.
Join us, and lead the charge in streamlining business transformations with Dynamics!
Krakow-based opportunity with the possibility to work 80% remote.
responsibilities :
Analyzing customer business requirements and providing recommendations on Dynamics 365 configurations
Collaborating with internal stakeholders to gather a comprehensive set of requirements
Evaluating current business processes and identifying opportunities for improvement
Customizing and configuring Microsoft Dynamics 365 to meet business needs
Documenting business requirements and expected outcomes for the solution
Conducting acceptance testing and training clients to use the system effectively
Utilizing Microsoft ALM stack tools (VSTS, PowerApps, etc.) for ongoing project development
Providing continuous feedback and suggestions for practice improvements
Participating in all phases of the implementation, from requirements gathering to deployment
Ensuring that the final solution meets business objectives and user expectations
requirements-expected :
8+ years of experience in Microsoft Dynamics D365 Sales implementation
Proven experience in at least 3 complete life cycle implementations of Dynamics 365
Strong knowledge of the Microsoft ALM stack and experience using it
Ability to analyze and document business requirements effectively
Deep understanding of process-driven implementation approaches
High degree of analytical and problem-solving skills
Strong communication, presentation, and client relationship skills
Experience in system and user acceptance testing
Ability to train clients and end-users on system functionality
Ability to prioritize tasks and work independently in a fast-paced environment
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
