You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform
You will be responsible for overall operations for our Cloud platform, optimizing infrastructure, monitoring and alerting, managing Uptime and other relevant SLAs
You will scale, lead, and manage the Cloud Operations team
Collaborate with other Engineering managers to evolve and transform our operations to the next level of reliability and scalability
Lead your teams to deliver with a high level of execution and achievement
Define and manage project plans and deliverables for the Cloud Operations group
Well-versed in cloud tools, concepts, and methodologies
Help the team Investigate and resolve technical issues
Work across all engineering teams to identify areas of improvement in our SaaS platform
Set strategic goals for operational efficiency and increased productivity
Our requirements
Experience leading teams supporting AWS and Google Cloud Platform
Fluency in English
Possess a problem-solving attitude and are adaptable in the face of change
Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole
Bring a collaborative approach and excite your teams by creating a high-performing team culture
Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills
Resilient in the face of challenges, change, and ambiguity.
Optimistic and believe that you can make a problem into a solution
Resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
Take accountability, do the things you say you’ll do
Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required
10+ years experience directly and formally managing and leading Cloud Operations team and function
Experience managing teams supporting AWS / Google Cloud Platform
Hands-on experience with observability tools
Architectural experience building and managing large scale cloud platforms
Experience with multiple cloud technologies
Well versed with incident management process and uptime SLA
Possess technical confidence and familiarity with cloud operations tools, techniques, and more importantly, mindset
Proven ability to develop innovative solutions that lead to increased productivity
Passionate about innovating at the intersection of technology
What we offer
B2B with paid service breaks
Remote work with occasional site visits
English lessons with native speakers
Benefits platform (including access to Multisport cards and Medicover medical care)
