Digital Experience & Optimization Specialist (E-commerce)

Join to apply for the Digital Experience & Optimization Specialist (E-commerce) role at ECCO

Do you want to shape how millions of customers experience and engage with our brand online? Are you driven by the challenge of turning design, data, and technology into seamless journeys that convert?

Join us in elevating our e-commerce experience to the next level — where creativity meets precision, and every click counts. At ECCO you’ll be part of a passionate E-commerce Content team on a mission to deliver effortless, high-performing experiences across EU markets. You’ll bridge design, content, and implementation — transforming insight into action, and friction into flow.

Job Purpose

We are looking for a Digital Experience & Conversion Specialist who will play a key role in optimizing our e-commerce user experience and conversion performance. You will act as the bridge between design, content, SEO, and CMS implementation to ensure a seamless customer journey and impactful digital presence. Your goal will be to create high-performing, visually appealing, and data-driven online experiences that strengthen our brand and boost conversion rates.

Responsibilities

• Create, implement, and continuously optimize high-performing landing pages and on-site content that embody our brand and drive conversion based on Figma mock-ups in cooperation with a skilled Graphic Designer.
• Translate landing page designs into fully functional CMS pages, ensuring technical accuracy, consistency, and SEO focus.
• Apply UX/UI best practices to ensure a cohesive, intuitive, and premium user experience across all digital touchpoints.
• Leverage AI tools and data insights to enhance personalization, engagement, and performance.
• Work closely with the experience CRO Lead to jointly test, refine, and implement data-driven optimizations to improve engagement and conversion rates.
• Partner with digital marketing, merchandising, and content teams to align messaging and ensure consistent execution across campaigns and markets.
• Oversee translation process for content teams and localization workflows to reflect local nuance and authenticity.
• Collaborate with developers and technical partners to troubleshoot and resolve issues swiftly.
• Maintain exceptional quality standards in all CMS executions and digital updates.
• Monitor user behavior, analyze conversion metrics, and identify opportunities for continuous refinement.
• Safeguard the brand’s digital integrity and visual identity across all markets and channels.
• Conduct pre-launch checks on landing pages to verify design integrity, technical functionality, and user experience.

Requirements

• 2+ years of experience in e-commerce content creation, UX/UI design, digital marketing, or a similar field (fashion, luxury, electronics preferred).
• Strong design sensibility and storytelling in digital environments.
• Experience with CMS platforms, especially Contentful, and content edit & publication.
• Familiarity with Figma and practical UX/UI implementation.
• Solid knowledge of e-commerce operations, conversion optimization, AI-driven UX enhancements, and SEO.
• Experience in QA and troubleshooting web issues.
• Understanding of A/B testing tools and CRO methodologies is an asset.
• Ability to prioritize tasks effectively and meet tight deadlines.
• Excellent collaboration skills and the ability to meet tight deadlines.

At ECCO you will have the chance to grow your career in an international company with a globally recognized brand, in a motivated environment created by passionate colleagues and owners.

Imagine yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com

CREATE THE FOOTPRINTS OF TOMORROW. At ECCO, you become part of a meaningful, developing, and multicultural workplace.